NU kicks off spring outreach campaign

Nipissing University is launching an outreach campaign to support students using an interactive voice response system starting February 6.The interactive voice response calls connects students with existing support services and resources in areas that contribute to student success. Students receive contact information for each service they identified and can request a call from a student retention coordinator to further discuss available support services and next steps. The campaign aims to ensure students are aware of the services and resources available to help students be successful.
Additionally, Nipissing University’s retention outreach programming will help the university to better understand student needs at key times throughout the year by:Increasing student awareness of programs and resources availableAlerting administrators immediately to students in need of interventionProviding measurement regarding the effectiveness of programs and servicesImproving the level of insight available to faculty and ensuring an efficient allocation of resources in areas of highest need
This campaign was first run in the Fall 2016 semester with overwhelming success; more than 1,900 students were reached and just under 1,500 total referrals were made.
This outreach campaign is designed in collaboration with higher education partners and is in line with Nipissing University’s commitment to serve students with an exceptional and personalized education in a supportive community.
For more information, please contact student development and services atnusuccess@nipissingu.ca.